Samsung Galaxy A23 5G won’t turn on? Simple solutions!

February 26, 2024 0

In this guide, we will identify the problems that no longer turn on on your Samsung Galaxy A23 5G and provide you with specific and simple steps to fix the mentioned problems and have a working smartphone.

Table of Contents

How to fix not turning on issues on your Samsung Galaxy A23 5G?

1. Charge the device:

The most important step in the troubleshooting method is to check the battery percentage. To achieve this, connect the device to a charger and let it charge for at least half an hour. Make sure the charger and cable are in good condition and compatible with the device.

2. Check for physical damage:

Examine for signs of physical damage, including cracks, dents, or water damage. Physical damage may prevent your smartphone from turning on. If you find any damage, try contacting Samsung customer service for additional help.

3. Perform a Force Restart:

Sometimes the mobile phone may also become unresponsive due to a software issue. Perform a force restart by pressing the power button for about 10 to 15 seconds. This will force your phone to reboot. This step usually updates the system and fixes any minor glitches in the software program.

4. Hardware problems:

If the mobile phone still does not turn on, there may be underlying hardware problems. Inspect the buttons for physical damage or malfunction. Also, check if the device gets hot while charging as this may imply that there may be a hardware issue.

5. Remove the SIM card:

Occasionally a hardware failure can also cause the device to become unresponsive which includes SIM and SD cards, try removing and setting them up later, try turning on the device and see if the issues are resolved.

6. Check for water or moisture:

If your phone is exposed to moisture or water, it will stop responding. You can try drying the phone, which will help you solve this problem. You can remove all detachable elements from the device and store them in a sealed rice package. This step will absorb water or moisture from the device and solve the problems.

7. Try a different charger and cable:

Damaged or incompatible charging cables or adapters can cause charging issues. If your mobile phone does not work with the initial charger and cable, try using another set to identify any problems with the charging accessories.

8. Battery Replacement:

Over time, smartphone batteries can degrade. If your Samsung phone is still within the warranty period, please contact Samsung customer service for an alternative battery or ask for expert help to replace the battery.

9. Contact Samsung Support:

If none of the above answers work, there may be a hardware problem. Contact Samsung customer service or visit an authorized technician for help and restoration alternatives.