Redmi 13C 5G touch screen not responding? 9 easy solutions!

February 27, 2024 0

This guide will help you resolve unresponsive touchscreen issues on your Redmi 13C 5G so that you can improve the touchscreen responsiveness.

Table of Contents

How to resolve unresponsive touchscreen issues on your Redmi 13C 5G?

1. Screen Protector or Case Interference:

Screen protectors or cases can also interfere with the responsiveness of the touch screen if they are misaligned or of inferior quality. Remove the screen protector or case for a few minutes to determine if they are causing the touch screen to stop responding. If the touch screen works without a screen protector or case, don’t neglect it and change it to superior options designed for your Redmi device.

2. Clean the touch screen surface:

Dirt and dust on the surface of the touch screen can restrict touch sensitivity. Gently soften the touch screen using a soft, lint-free cloth or touch screen cleaning solution. Avoid using abrasive substances or harsh chemical materials that may damage the touch screen.

3. Force restart your device:

A forced restart can often resolve brief software system defects or conflicts that affect the responsiveness of the touch screen. Press the power button for a minimum of 15 seconds to start this step. If the problem is due to a software program crash, this step will fix the problem and restore the touch screen’s responsiveness.

4. Damage due to moisture or water:

Exposure to moisture or water can damage the touch screen components and cause them to become unresponsive. Turn off the phone immediately, first of all, remove the SIM card and removable components and keep them in a container with uncooked rice or silica gel so that they absorb moisture and solve this problem.

5. Remove the SIM card:

Occasionally, a hardware failure can also cause the screen to respond slowly or not at all, including SIM and SD cards, please remove them and keep them turned on later. Turn on your phone after removing the hardware components to see if the problems persist.

6. Hardware inspection:

In rare cases, hardware defects or damage may be the underlying reason for your touch screen not responding. Inspect the touch screen for physical damage, including cracks or scratches, that may affect touch sensitivity. If you suspect hardware problems, contact customer service or seek professional assistance for evaluation and restoration.

7. Inspect for magnetic interference:

The capability of your touch screen may be affected due to any type of magnetic interference; Therefore, it is essential to check if you use any type of magnetic add-on or device near your phone.

8. Update touch screen drivers:

Connect your mobile phone to a PC and check the touch screen drivers for updates. Install the updated version to fix any issues with touch screen responsiveness. You can find these updates on the manufacturer’s website and through your PC’s system administrator.

9. Contact Customer Support or Service Center:

If the touch screen issue persists even after trying the steps above, it may be due to a hardware issue. Contact Xiaomi customer service for expert help as they can offer superior troubleshooting steps and guidance to fix these issues.