Poco M5 unresponsive touchscreen issues? An easy guide!

February 11, 2024 0

In this guide, we will offer easy steps to fix unresponsive touchscreen issues on your Poco M5 so you can have a responsive phone.

Table of Contents

Simple steps to fix unresponsive touchscreen issues on your Poco M5

1. Screen Protector or Case Interference:

Screen protectors or cases can also disrupt the responsiveness of the touch screen if they are installed incorrectly or are of inferior quality. Remove the screen protector or case briefly to determine if it is causing the touch screen to become unresponsive. If the touch screen works without the protector or case, replace it with better alternatives designed especially for your device.

2. Clean the touch screen surface:

Dirt and dust on the surface of the touch screen can restrict touch sensitivity. Gently smooth the surface of the touch screen with a soft, lint-free cloth or gently use a screen cleaning gel. Avoid using harsh substances or harsh chemical materials that may damage the touch screen.

3. Force restart your device:

A snap reset can usually fix brief software device defects or conflicts that affect touchscreen responsiveness. Press the power button for a minimum of 15 seconds to trigger this step. If the problem is due to a software program glitch, this step will fix the problem.

4. Remove the SIM card:

Occasionally, a hardware failure can also cause the screen to respond slowly or not at all, including SIM and SD cards, please remove them and reinsert them later. Turn on your smartphone after removing the hardware additives to see if the problems persist.

5. Hardware inspection:

In rare cases, hardware defects or damage may be the underlying cause of unresponsive touch screen. Inspect the touch screen for physical damage, as well as cracks or scratches, which can also affect touch sensitivity. If hardware problems are suspected, please contact customer service or seek professional help for diagnosis and cure.

6. Damage due to moisture or water:

Exposure to moisture or water can damage touch screen components and cause unresponsiveness. Turn off the phone immediately, remove the SIM card and removable items, and store them in a container with uncooked rice or silica gel to absorb moisture.

7. Inspect for magnetic interference:

The capability of your touch screen may be affected by any form of magnetic interference; Therefore, it is essential to check if you have any magnetic accessories or devices near your mobile phone.

8. Update touch screen drivers:

Connect your smartphone to a PC and test the touchscreen drivers for updates. To do this, start by installing the updated model to fix any issues with the touchscreen’s responsiveness. You can find these drivers on the manufacturer’s website online and through your PC supervisor.

9. Contact Customer Support or Service Center:

If the touch screen issue persists even after trying the above answers, it may be due to a hardware issue. Please contact Poco customer support for professional help as they may be able to provide you with guidance and additional, specific troubleshooting steps to resolve those issues.