Motorola Moto G Play (2024) Unresponsive touch screen? 9 fixes!

In this manual, we offer you easy and efficient tips to resolve unresponsive touch screen issues on your Motorola Moto G Play (2024) and have a responsive device.

Tips to resolve unresponsive touchscreen issues on your Motorola Moto G Play (2024)

1. Force restart your device:

A force restart can usually resolve temporary software system glitches that may be causing touch screen responsiveness issues. Press the power button for at least 15 seconds. If the issue is due to a software issue, this step will resolve the issue.

2. Remove the screen protector or case:

Screen protectors or cases can interfere with the responsiveness of the touch screen, mainly if they are not properly aligned or if they are made of inferior materials. Remove any screen protectors or covers and check the touch screen to see if responsiveness improves. If the difficulty is solved, try using compatible, top-quality protectors or covers.

3. Clear the screen:

Dirt, oil, or debris on the touch screen can restrict touch sensitivity and cause these types of problems on your phone. Use a soft material to gently wipe the screen to remove any dust, fingerprints or smudges. Avoid using harsh chemicals or abrasive materials that may damage the screen.

4. Check for hardware damage:

Physical damage to the touchscreen or internal additives on your Motorola device can also cause touchscreen responsiveness issues. Inspect the program for cracks, scratches or damage, and look for signs of water damage. If you detect damage to the screen or any internal aspect, contact Motorola customer service for assistance or visit an authorized service center.

5. Remove the SIM card:

Occasionally, a hardware failure can also cause the screen to respond slowly or not at all, including SIM and SD cards, please remove them and replace them later. Change your smartphone after removing the hardware additives to see if the problems persist.

6. Damage due to moisture or water:

Exposure to moisture or water can damage the touch screen components and cause them to become unresponsive. Turn off the mobile phone immediately, dispose of the SIM card and removable components, and place the additives in a container with raw rice or silica gel to absorb moisture.

7. Inspect for magnetic interference:

The capability of your touch screen may be affected by magnetic interference; Consequently, it is essential to check if you have any magnetic accessories or devices near your mobile phone.

8. Update touch screen drivers:

Connect your cell phone to a laptop and then check the touch screen drivers for updates. Start by installing the updated model to fix any issues with the touchscreen’s responsiveness. You can locate those essential drivers on the manufacturer’s website and through your PC’s device manager.

9. Contact Customer Support or Service Center:

If the touch screen issue persists even after trying the above answers, it is usually due to a hardware issue. Please contact Motorola customer service for professional assistance as they may be able to offer you better troubleshooting steps and guidance to resolve the issues.


By following these effective tips, you will be able to resolve the unresponsive touch screen issues on your Motorola Moto G Play (2024).

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