Motorola Moto G Play (2024) Won’t turn on? Simple solutions!

In this comprehensive manual, we will learn the ways you can fix not turning on issues on your Motorola Moto G Play (2024).

How to fix not turning on issues on your Motorola Moto G Play (2024)?

1. Charge the device:

An important step in the troubleshooting process is to check the battery percentage and begin by connecting the Motorola cell phone to a charger for at least 30 minutes. Make sure the charger and cable are in the right situation and suitable for the mobile phone.

2. Try a different charger and cable:

Damaged or incompatible charging cables or adapters can cause charging issues. If your mobile phone no longer responds to the initial charger and cable, try using another set to avoid problems with charging accessories.

3. Battery replacement:

Over time, the quality of your phone’s battery decreases. If your Motorola phone remains within the warranty period, contact Motorola customer service for a battery replacement or seek expert assistance for battery replacement.

4. Check the power button:

Check to see if the power button works well. Press and hold the button for a minimum of 10 seconds to see if the device responds.

5. Remove the SIM card:

Sometimes a hardware failure can also cause the device to stop responding, including the SIM and SD cards, remove them and try turning on the phone to check if the problem is with the SIM or SD cards.

6. Check for water or moisture:

If your cell phone has been exposed to moisture or water, then it will stop responding. You have to dry the smartphone to solve this problem. You can remove all the detachable elements from the mobile and store them in a sealed rice package. This step will require water or humidity to fix the problems.

7. Perform a Force Restart:

Sometimes the device may also not respond due to a software issue. Perform a force restart by pressing the power button for about 10 to 15 seconds. This forces the smartphone to reboot. This step typically updates the device and fixes any minor defects in the device software.

8. Check for physical damage:

Examine the device for any signs of physical damage, including cracks, dents, or water damage. Physical damage may prevent your phone from turning on.

9. Hardware problems:

If your device still does not turn on after trying the above methods, there may be underlying hardware issues. Inspect the buttons for physical damage or malfunction. Also, check whether the system heats up or not at the time of charging as this could suggest that there is a hardware problem.

10. Contact Samsung Support:

If the above answers do not resolve the issue, it is recommended to seek help from Motorola customer service for comparable assistance and restoration alternatives.


By using the above methods, you can troubleshoot your device and fix your Motorola Moto G Play (2024) not turning on issues.

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