Problems with the unresponsive touch screen of the Redmi Note 12S? Simple solutions!

This guide will help you resolve unresponsive touchscreen issues on your Redmi Note 12S and regain responsiveness.

How to Solve Unresponsive Touchscreen Issues on Your Redmi Note 12S

1. Screen Protector or Case Interference:

Screen protectors or cases can also interfere with the responsiveness of the touch screen if they are installed incorrectly or are of poor quality. Remove the screen protector or case briefly to decide if they are causing the touch screen to become unresponsive. If your touchscreen works without the screen protector or case, be sure to replace it with better alternatives designed for your particular device.

2. Clean the touch screen surface:

Dirt and dust on the surface of the touch screen can restrict touch sensitivity. Gently smooth the surface of the touch screen with a soft, lint-free material or screen cleaning solution. Avoid using abrasive materials or harsh chemicals that may damage the touch screen.

3. Force restart your device:

A forced restart can usually fix brief software system defects or conflicts that affect the responsiveness of the touch screen. Press the power button for at least 15 seconds to start this step. If the problem is due to a software program glitch, this step will fix the problem.

4. Remove the SIM card:

Sometimes a hardware failure can also cause the screen to respond slowly or not at all, which includes SIM and SD cards, please remove them and insert them later. Turn on your cell phone after removing the hardware additives to see if the problems persist.

5. Hardware inspection:

In rare cases, hardware defects or damage may be the underlying cause of the unresponsive touch screen. Inspect the touch screen for physical damage, including cracks or scratches, which may also affect touch sensitivity. If you suspect hardware issues, contact customer support or seek expert assistance for diagnosis and restoration.

6. Damage due to moisture or water:

Exposure to moisture or water can damage touch screen components and cause unresponsiveness. Turn off the phone immediately, remove the SIM card and removable accessories, and keep the components in a container with uncooked rice or silica gel to absorb moisture.

7. Inspect for magnetic interference:

The functionality of your touch screen may be affected by any form of magnetic interference; Therefore, it is important to check if you have magnetic accessories or devices near your mobile phone.

8. Update touch screen drivers:

Connect your phone to a PC and check the touch screen drivers for updates. Start by installing the updated version to fix any issues with touch screen responsiveness. You can find these drivers on the manufacturer’s site and through your PC’s device manager.

9. Contact Customer Support or Service Center:

If the touch screen issue persists even after trying the above answers, it is also due to a hardware issue. Please contact Xiaomi customer service for expert help as they might offer superior troubleshooting steps and guidance to resolve the issues.


By starting these approaches on your phone, you can resolve the unresponsive touch screen issues on your Redmi Note 12S.

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