Redmi 12 5G touch screen not responding? Easy tips!

This manual will provide you with precise and efficient steps to fix unresponsive touchscreen issues on your Redmi 12 5G and have a responsive smartphone.

Steps to fix unresponsive touchscreen on your Redmi 12 5G

1. Clean the screen:

Dirt, oil, or particles on the screen can cause the screen to become unresponsive. Use a microfiber cloth to gently smooth the screen and remove any material that may be affecting the touch screen’s responsiveness. Avoid using excessive pressure and make sure the screen is dry before use.

2. Remove the screen protector or case:

Additionally, using mediocre screen protectors or cases can interfere with touchscreen functionality. Remove the screen protector and/or case to check if the problem persists. If removing those plugins solves the problem, start using supported plugins.

3. Use clean hands:

Make sure your hands are clean and dry when interacting with the touch screen. Grease, dust, or moisture on your fingers or palms can affect the overall performance of the touch screen.

4. Damage due to moisture or water:

Exposure to moisture or water can cause damage to the interior of the touch screen components, causing unresponsiveness. Turn on the smartphone immediately, discard the SIM card and removable components, and keep those items in a container with uncooked rice or silica gel to absorb moisture.

5. Inspect for magnetic interference:

The capability of your touch screen may be affected by external magnetic interference; Therefore, it is essential to check if you have accessories or magnetic elements near your smartphone.

6. Update touch screen drivers:

Connect your phone to a laptop and then check for updates to the touchscreen drivers. Start by installing the current versions to eliminate any issues with touch screen responsiveness. Locate these vital drivers both on the manufacturer’s website and through your PC’s device monitor.

7. Remove SIM card:

Sometimes hardware failure can also cause the screen to become unresponsive, including SIM and SD cards, please discard them and replace them later. Turn on your phone after removing those hardware components to see if the problems persist.

8. Overheating:

Excessive heat generated at the same time as prolonged use or performing heavy tasks may affect the responsiveness of the touch screen. Overheating can affect the overall performance of the internal additives, along with the touch screen.

9. Force restart your device:

Temporary defects or software glitches can also cause touch screens to become unresponsive, and a force restart can often resolve these issues. Press and hold the power button for 10 to 15 seconds. This can help update the machine and restore touch screen functions.

10. Check for physical damage:

Inspect for signs and symptoms of body damage, including cracks or dents in the screen. Physical damage may affect the functionality of the touch screen. If visible damage is seen, seek professional help and consider replacing the screen.

11. Contact Customer Support or Service Center:

If the touch screen issue persists despite trying the solutions above, it may suggest a hardware issue. Contact Xiaomi customer service for expert help.


You can easily fix unresponsive touch screen issues on your Redmi 12 5G by following these simple and efficient steps. Contact Xiaomi customer service or visit an authorized service center for expert diagnosis.

We will be happy to hear your thoughts

Leave a reply