Redmi K60 Pro touch screen not responding? A simple guide!

This manual will help you resolve unresponsive touchscreen issues on your Redmi K60 Pro and get the touchscreen responsiveness back.

How to resolve unresponsive touchscreen issues on your Redmi K60 Pro?

1. Screen Protector or Case Interference:

Screen protectors or cases can also interfere with the responsiveness of the touch screen if they are misaligned or of poor quality. Remove the screen protector or case for a couple of minutes to determine if they are causing the touch screen to stop responding. If the touch screen works without the screen protector or case, don’t forget to replace it with other alternatives designed for your Redmi device.

2. Clean the touch screen surface:

Gently smooth the surface of the touch screen using a soft, lint-free material or screen cleaning gel. Avoid using abrasive materials or harsh chemicals that may damage the touch screen.

3. Force restart your device:

A forced restart can usually fix temporary software defects or conflicts that affect the responsiveness of the touch screen. Press the power button for at least 15 seconds to start this step. If the problem is due to a software program crash, this step will fix the problem and restore the touch screen’s responsiveness.

4. Damage due to moisture or water:

Exposure to moisture or water can damage the touch screen components and cause them to become unresponsive. Turn off the smartphone immediately, first remove the SIM card and detachable components and store them in a container with raw rice or silica gel so that they absorb moisture and solve this problem.

5. Remove the SIM card:

Sometimes a hardware failure can also cause the screen to respond slowly or not at all, including SIM and SD cards, throwing them away and putting them back in later. Switch to your mobile phone after removing the hardware components to see if the problems persist.

6. Hardware inspection:

In rare cases, hardware defects or damage may be the underlying cause of the unresponsive touch screen. Inspect the touch screen for any bodily damage, such as cracks or scratches, that may affect touch sensitivity. If you suspect hardware problems, please contact customer service or seek professional assistance for analysis and restoration.

7. Inspect for magnetic interference:

The capability of your touch screen may be affected due to any form of magnetic interference; Therefore, it is important to check if you use any type of accessory or magnetic device near your phone.

8. Update touch screen drivers:

Connect your mobile phone to a PC and check the touch screen drivers for updates. Start by installing the updated version to fix any issues with touch screen responsiveness. You can find those updates on the manufacturer’s website and through your PC’s device manager.

9. Contact Customer Support or Service Center:

If the touch screen issue persists even after trying the above strategies, it may be due to a hardware issue. Contact Xiaomi customer service for expert help as they will provide you with superior troubleshooting steps and guidance to deal with these issues.


By following these tips, you will be able to resolve the unresponsive touchscreen issues on your Redmi K60 Pro and have a responsive smartphone.

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