Redmi K60 touch screen not responding? A simple guide!

This manual will help you resolve unresponsive touchscreen issues on your Redmi K60 and get your touchscreen responsive again.

How to solve unresponsive touch screen issues on your Redmi K60?

1. Screen Protector or Case Interference:

Screen protectors or cases can also interfere with the responsiveness of the touch screen if they are installed incorrectly or are of poor quality. Remove the screen protector or case for a few minutes to determine if they are causing the touch screen to stop responding. If your touch screen works without a screen protector or case, don’t forget to replace it with high-quality options designed for your Redmi device.

2. Clean the touch screen surface:

Dirt and dust on the surface of the touch screen can restrict touch sensitivity. Gently smooth the surface of the touch screen with a soft, lint-free cloth or screen cleaning solution. Avoid using abrasive substances or harsh chemicals that may damage the touch screen.

3. Force restart your device:

A forced restart can usually fix brief software system defects or conflicts that affect the responsiveness of the touch screen. Press the power button for at least 15 seconds to start this step. If the problem is due to a software glitch, this step will fix the problem and restore the touch screen’s responsiveness.

4. Damage due to moisture or water:

Exposure to moisture or water can damage the touch screen components and cause them to become unresponsive. Turn off the smartphone immediately, first remove the SIM card and removable components and keep them in a container with raw rice or silica gel so that they absorb moisture and solve this problem.

5. Remove the SIM card:

Sometimes a hardware failure can also cause the screen to respond slowly or not at all, so insert SIM and SD cards, remove them and insert them later. Turn on your mobile phone after removing the hardware components to see if the problems persist.

6. Hardware inspection:

In rare cases, hardware defects or damage may be the underlying cause of the unresponsive touch screen. Inspect the touch screen for physical damage, such as cracks or scratches, that may affect touch sensitivity. If you suspect hardware problems, contact customer support or seek expert help for analysis and recovery.

7. Inspect for magnetic interference:

The functionality of your touch screen may be affected due to any type of magnetic interference; Therefore, it is vital to check if you use any type of magnetic add-on or device near your smartphone.

8. Update touch screen drivers:

Connect your mobile phone to a PC and check for touch screen driver updates. Start by installing the updated model to fix any issues with the touchscreen’s responsiveness. You can find these updates on the manufacturer’s website and through your PC’s device manager.

9. Contact Customer Support or Service Center:

If the touch screen issue persists even after trying the above methods, it is also due to a hardware issue. Please contact Xiaomi customer service for expert assistance as they can provide you with advanced troubleshooting steps and guidance to fix these issues.


By applying these approaches, you can resolve the unresponsive touchscreen issues on your Redmi K60 and have a responsive device.

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