Samsung Galaxy A04s touch screen not responding? Easy solutions!

This manual will provide you with simple techniques to fix an unresponsive touch screen on your Samsung Galaxy A04s and restore touch screen responsiveness.

Steps to resolve unresponsive touchscreen on your Samsung Galaxy A04s

1. Remove the screen protector or case:

Remove the screen protector and/or case to check if the problem persists. If the plug-ins are not aligned correctly, they can cause problems. If removing these accessories solves the problem, start using suitable and appropriate accessories.

2. Hardware inspection:

If the touch screen is not responding despite following these steps, there may be hardware problems with your phone. Contact Samsung customer service or visit an authorized service center to have the mobile phone inspected and repaired if necessary.

3. Clear the screen:

Dirt or smudges on the screen can also affect the responsiveness of the touch screen. Use a soft, lint-free cloth to gently smooth the Samsung phone screen and remove any dirt or particles that may be causing discomfort.

4. Inspect for magnetic interference:

The functionality of your touch screen may be affected due to external magnetic interference; Therefore, it is essential to check if you have any magnetic accessories or devices near your mobile phone.

5. Update touch screen drivers:

Link your mobile phone to a PC and then check for touch screen driver updates. Start by installing the latest update to fix any issues with touchscreen responsiveness. You can find these vital drivers on the manufacturer’s website or by using your PC’s system administrator.

6. Remove the SIM card:

Occasionally, a hardware failure can also cause the screen to respond late, including SIM and SD cards, please remove them and reinsert them later. Turn on your mobile phone after removing the hardware components to see if the problems persist.

7. Check for physical damage:

Inspect for symptoms or signs of physical damage, including cracks or dents in the screen. Physical damage may affect the functionality of the touch screen. If any damage is detected, it is recommended to seek help from experts and try to replace the screen to resolve this issue.

8. Forced device restart:

A forced restart can regularly resolve minor software program crashes that can cause the touch screen to become unresponsive. Press the power button for 10 to 15 seconds to start this step. This will update the phone and fix any touchscreen related issues.

9. Damage due to moisture or water:

Exposure to moisture or water can damage touch screen components and cause unresponsiveness. Turn off the phone, remove the SIM card and detachable accessories and keep the components in a container with uncooked rice or silica gel to absorb moisture and solve this problem.

10. Contact Customer Support or Service Center:

If the touch screen issue persists even after trying the above answers, it may be due to a hardware issue. Please contact Samsung customer service for professional help as they will offer you superior troubleshooting steps.


By following these steps, you will be able to successfully fix the unresponsive touch screen issues on your Samsung Galaxy A04s. Please contact Samsung support for additional help diagnosing your mobile phone.

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