UMIDIGI POWER 5S Wifi does not work (13 Solutions)

If the Wifi on your UMIDIGI POWER 5S is not working correctly, below we explain why your UMIDIGI POWER 5S does not connect to the Wifi network or works slowly, and we give you 13 possible ways to solve this problem.

Most likely, the network configuration is incorrect. It’s also possible that there is an issue with your router that is causing your devices to be unable to connect.

What to do when my UMIDIGI POWER 5S does not catch Wi-Fi?

There are many reasons why a UMIDIGI POWER 5S does not detect wifi. If you are not sure what is causing the problem, follow these methods to fix it.

1. Deactivate and reactivate the Wi-Fi of the UMIDIGI POWER 5S

If your UMIDIGI POWER 5S does not detect the network, or the connection keeps dropping intermittently, disabling and re-enabling Wi-Fi (on your phone) may resolve the issue.

Deactivate Wi-Fi on your UMIDIGI POWER 5S from the notification panel or from the Settings menu (Settings > Network and internet > Wi-Fi > Use Wi-Fi), wait a few seconds and activate it again.

Return to the Wi-Fi settings menu and try to connect to the network again.

2. Shorten the connection distance

Your UMIDIGI POWER 5S will not connect to a Wi-Fi network if it is outside the connection range of the router, or if the network strength is weak. Move the UMIDIGI POWER 5S closer to the router (or vice versa) and try connecting to the network again.

Make sure the UMIDIGI POWER 5S has a clear line of sight from the router. Also, remove all appliances, devices and objects that may interfere with and block the Wi-Fi signal. You should also confirm that the router is working properly. Check the status lights and make sure the antennas and cables are securely connected.

Use a Wi-Fi extender or Wi-Fi repeater to increase network visibility and intensity if you cannot adjust the position of your UMIDIGI POWER 5S or router.

3. Confirm network access credentials

Of course, you can’t join a password-protected network with incorrect login credentials. If your UMIDIGI POWER 5S does not connect to the Wi-Fi network, check the network management panel and confirm that you have the correct password.

Passwords are case-sensitive, so make sure you type them correctly. Please contact the network administrator if your UMIDIGI POWER 5S still does not join the network after entering the correct password.

4. Check for Mac Address Restrictions on the Router

Network administrators use MAC address filtering to prevent devices from joining a Wi-Fi network. The same technology is used to improve network quality and connection speed by limiting the number of devices on a network.
If your UMIDIGI POWER 5S is not on a wireless network, check the network management panel and remove any restrictions assigned to your device’s MAC address.

One more thing: your UMIDIGI POWER 5S may not join a network if there are too many devices connected to the router. If you can, disconnect some devices from the Wi-Fi network and try to (re)connect your phone.

5. Activate and deactivate the airplane mode of the UMIDIGI POWER 5S

Airplane mode refreshes the network functionalities of your UMIDIGI POWER 5S (mobile data, Bluetooth, Wi-Fi, GPS, etc.). Turning airplane mode on and off is an easy way to fix network-related issues.

Open the UMIDIGI POWER 5S notification panel, tap the airplane icon, wait 10 seconds, and tap the airplane icon again.

You can also turn airplane mode on and off from the Android settings menu.

Go to Settings > Network and Internet > Advanced and activate airplane mode (or airplane mode or flight mode).

Wait 10 seconds and activate the option again. Forget it and reconnect to the network if your UMIDIGI POWER 5S still does not connect to the Wi-Fi network.

6. Forgetting the Wi-Fi network on the UMIDIGI POWER 5S

This will delete the Wi-Fi network and its settings from the memory of your UMIDIGI POWER 5S. You should do this if you are having difficulty connecting to a specific network.

1. Go to Settings > Network & Internet and select Wi-Fi.
2. Select Saved Networks.
3. Select the Wi-Fi network that your UMIDIGI POWER 5S refuses to join and tap Forget.

That will immediately remove the red from your UMIDIGI POWER 5S. Return to the Wi-Fi settings menu and rejoin the network.

7. Reset UMIDIGI POWER 5S

Before restarting the UMIDIGI POWER 5S, check if other devices can connect to the Wi-Fi network. You should also try connecting your UMIDIGI POWER 5S to a different red. This will help determine the source of the problem. Restart the UMIDIGI POWER 5S if other devices connect to the network without problems.

Press and hold the power button or lock button on your UMIDIGI POWER 5S and select Restart from the power menu.

If the UMIDIGI POWER 5S connects to other Wi-Fi networks without any problems, restart the router.

8. Restart the router

Routers sometimes malfunction if they overheat or operate at high temperatures for an extended period. If you can access the router, check that its vent is not near a wall or blocked by dust or other materials.

Restarting the router can help cool it down and fix network-related problems. Unplug the router from the power, plug it back in after a minute or two, and turn it on again. If you are using a mobile or battery-powered router, remove and reinsert the battery, and turn on the router after a few seconds.

On routers with non-removable batteries, press and hold the power button until the status light turns off. Move the router to a cool room or location with adequate ventilation if it continues to overheat.

9. Reset UMIDIGI POWER 5S network settings

Resetting the network settings of your UMIDIGI POWER 5S will delete all Wi-Fi networks, mobile preferences, VPN settings, Bluetooth devices and other network-related settings previously saved on your UMIDIGI POWER 5S.

This means that you will have to re-enter the password for all protected Wi-Fi networks. It may seem like a lot of work, but it is not. Additionally, the operation can resolve issues that are preventing your Android phone from connecting to Wi-Fi.

– Go to Settings > System > Advanced and select Reset options.
– Select Reset Wi-FI, mobile and Bluetooth.
– Select Reset Settings, enter the password, pattern or PIN of your UMIDIGI POWER 5S and select Reset Settings to start the network reset process.

Then, go to Settings > Network & Internet > Wi-Fi, select the network, enter your password, and try connecting to the network again. Proceed to the next step if the problem persists.

10. Update UMIDIGI POWER 5S

A faulty Android system update can destabilize the Wi-Fi functionality of your UMIDIGI POWER 5S. The same goes for an outdated operating system. Go to your UMIDIGI POWER 5S settings and install any available or pending updates.

Open the Settings app, select System, Advanced, System Update and press the Check for updates button.

If you can’t connect to any Wi-Fi network after installing a recent or new Android update, there is likely a problem with the update. Downgrade the Android OS version of your UMIDIGI POWER 5S and see if that solves the problem.

11. Factory reset the router

Another thing you can fix when your reset won’t connect to Wi-Fi is to perform a factory reset on the router. Please note that resetting the router will also change the network password. Therefore, be sure to enter the factory default password when joining the network after a factory reset.

See the router’s instruction manual for detailed instructions.

Check for hardware damage There could be a problem with the router if your phone and other devices can’t connect to the network. Visit a nearby hardware repair store or contact the router manufacturer for assistance.

12. Check if UMIDIGI POWER 5S has Malware

Malicious applications can alter the network settings of your UMIDIGI POWER 5S. If the Wi-Fi on your UMIDIGI POWER 5S does not turn on, check if any of the recently installed apps seem strange or unfamiliar. If you find any, uninstall it.

Go to Settings > Apps & notifications > See all apps to see a list of all apps installed on your UMIDIGI POWER 5S. Browse the list and block or remove any unfamiliar apps or malware.

You should especially check applications that you rarely use, those that you don’t remember installing or didn’t install, or those that you downloaded from unknown sources or websites.

13. Visit a technical service

If none of the tips mentioned above fix your UMIDIGI POWER 5S Wi-Fi not working issue, you should take your device to an experienced smartphone repair center as the issue could be hardware related.

The problem may be caused by a faulty or damaged Wi-Fi chip. An experienced smartphone technician is in the best position to diagnose and repair hardware-related issues.

If the UMIDIGI POWER 5S is new and less than a year old, it is most likely still covered by warranty. If so, you must return the UMIDIGI POWER 5S to the store where you purchased it. They will fix the problem for free or give you a replacement device.

Conclusion

It’s incredibly frustrating when you want to use your UMIDIGI POWER 5S and the phone’s Wi-Fi is not working, so you can’t connect it to the network. Fortunately, there are several proven solutions:

1. Deactivate and reactivate the Wi-Fi of the UMIDIGI POWER 5S
2. Shorten the connection distance
3. Confirm network access credentials
4. Check if there are Mac address restrictions on the router
5. Activate and deactivate the airplane mode of the UMIDIGI POWER 5S
6. Forgetting the Wi-Fi network on the UMIDIGI POWER 5S
7. Reset UMIDIGI POWER 5S
8. Restart the router
9. Reset UMIDIGI POWER 5S network settings
10. Update UMIDIGI POWER 5S
11. Factory reset the router
12. Check if UMIDIGI POWER 5S has Malware
13. Visit a technical service

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