Samsung Galaxy S24 touchscreen not responding? Simple solutions!

This guide will provide you with the steps to deal with an unresponsive touch screen on your Samsung Galaxy S24 so that you have an optimized and responsive screen on your device.

Steps to resolve unresponsive touchscreen on your Samsung Galaxy S24

1. Forced reboot of the device:

A force restart can often resolve minor software system glitches that can cause the touch screen to become unresponsive. Press and hold the power button for 10 to 15 seconds to trigger this step. This will update the system and fix any touch-related issues.

2. Remove the screen protector or case:

Remove the screen protector and/or case to check if the problem persists. If snoozing add-ons resolves the issue, start using supported add-ons.

3. Clear the screen:

Dirt, dust, or smudges on the screen can also affect the responsiveness of the touch screen. Use a soft, lint-free cloth to gently smooth the screen of your Samsung mobile phone and remove any dust or particles that may be causing the problem.

4. Damage due to moisture or water:

Exposure to moisture or water can cause damage to the touch screen components and cause unresponsiveness. Please turn off the phone immediately, remove the SIM card and removable additives, and keep the additives in a container with raw rice or silica gel to absorb moisture and solve this problem.

5. Inspect for magnetic interference:

The functionality of your touch screen may be affected by external magnetic interference; Consequently, it is essential to see if you have any accessories or magnetic elements near your phone.

6. Update touch screen drivers:

Connect your phone to a computer and then check your touchscreen drivers for updates. Start by installing the latest version to fix any issues with touch screen responsiveness. Locate those important drivers on the manufacturer’s website and through your PC administrator.

7. Remove SIM card:

Sometimes a hardware failure can also cause the screen to respond late or not at all, which includes SIM and SD cards, uninstalling them and reconnecting them later. Turn off your phone after removing hardware additives to see if problems persist.

8. Hardware inspection:

If the touch screen is still unresponsive after performing all of the above steps, there may be hardware issues with your device. Contact Samsung customer service or go to an authorized service center to have the phone inspected and repaired if necessary.

9. Check for physical damage:

Inspect for any signs or symptoms of physical damage, including cracks or dents in the screen. Physical damage may affect the functionality of the touch screen. If damage is observed, seek professional help.

10. Contact Customer Support or Service Center:

If the touch screen issue persists even after trying the above answers, it may lead to hardware issues. Please contact Samsung customer service or an authorized service center for professional assistance as they may be able to provide you with advanced troubleshooting steps specifically for your device.

Conclusion

By applying those simple steps, you can effectively resolve the unresponsive touch screen issues on your Samsung Galaxy S24. Contact Samsung Support for additional help diagnosing your phone.